Support

Need help with Forward Deployment? Email info@vincaconsult.com and include your device model and what happened. We aim to reply within a few business days.

Restoring your purchase

If you bought the Full Game and it shows as locked, open Settings → Restore Purchases while signed in to the same Apple ID or Google account you bought it with.

Keeping your progress across devices

Link your game to Sign in with Apple or Google in Settings → Account. Guest progress is stored on one device only.

Deleting your account

Open Settings → Account → Delete Account. This permanently removes your account and online data. You can also email us to request deletion. Deleting your account does not cancel or refund store purchases; refunds are handled by Apple or Google.

Refunds

Purchases are processed by the App Store or Google Play. Request a refund through Apple or Google Play.